Shipping policy
Welcome to Trendora. We are committed to delivering your orders quickly and safely. Please read our shipping policy below.
Order Processing
- All orders are processed within 1–3 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- In case of high order volume, processing times may be slightly delayed.
Shipping Time
Estimated delivery times are as follows:
- Within Pakistan: 3–7 business days
- Remote Areas: 5–10 business days
Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.
Shipping Charges
- Shipping charges are calculated at checkout based on your location and order size.
- Any promotional free shipping offers will be clearly mentioned on our website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where applicable). You can use this tracking number to monitor your shipment's status.
Delivery Issues
If you do not receive your order within the estimated delivery period, please contact our customer support team with your order number.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Trendora is not responsible for delays or failed deliveries caused by incorrect addresses or contact details.
Damaged or Lost Shipments
If your order arrives damaged or appears to be lost during transit, please contact us within 48 hours of receiving the shipment. We will work with the courier service to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us:
Trendora Customer Support
- Email: [trendora.pk1740177@gmail.com]
- Phone/WhatsApp: [0311742503]
Thank you for shopping with Trendora!